Test results

General information about test results

When you attend a test of any kind, you will be told how long you should expect to wait for the results. This is a guideline, and we ask that you wait this time before checking for your results.

Please note, we request that you do not assume that a result is normal if we do not contact you. The surgery will contact you if there is a significant problem with your results, but please contact us for all results as the GP may have made some suggestions or advice based on your results even if there is not a significant problem.

Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.

Getting your test results

There are different ways you can access the results of tests that have been done at our GP surgery.

  • You can use your NHS App and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please request this in your online account or ask our reception team for help, ideally after 2 pm.
  • You can access your results via your SystmOnline account. Once you have reviewed your results the entry will indicate ‘Patient informed’ even if you have not been contacted by the surgery.
  • You can telephone the Practice after 10.30am – 01493 745050.
  • You can follow up your results using our Online form here.

Tests not carried out by the practice

Please note that the results of tests carried out during hospital visits are not normally sent to the practice. Please contact the provider where you had your test.

Lowestoft Road,
Gorleston-on-Sea,
NR31 6LA

Website: www.jpaget.nhs.uk
Tel: 01493 452 452

Alternatively you can contact the ward or department where you had your test directly.
Colney Lane,
Norwich,
NR4 7UY

Website: www.nnuh.nhs.uk
Tel: 01603 286 286

Alternatively you can contact the ward or department where you had your test directly.

Why have I been asked to have a repeat test?

If a doctor asks you to have a repeat test, it is usually because:

  • The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
  • The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.

Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.

Questions about your results

If you want to talk to someone about your results, fill out our test results request form and someone will be in touch.