Zero Tolerance

We are making some changes to how we work during this very difficult time. Patients may be asked to visit another site for a specific procedure or appointment. These changes are being made for the benefit of our patients and staff to ensure that we keep everyone safe. 

All baby immunisations will be carried out at our Newtown site and our vulnerable, social distancing and shielding patients will be seen at Caister and Nelson Medical centre.

We ask that you respect our staff who are working hard to support our patients when they are communicating these changes to you. Staff do not expect to be spoken to in a threatening or abusive manner – if such behaviors are shown to staff,  patients will receive a written warning.