Carers Direct

What is a carer?

A carer is a person of any age (including children) who provide unpaid and in some cases paid support to a partner, relative, friend or neighbour, who couldn’t cope without their help. This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers.

If you are a carer, please let us know as we may be able to help you. You can complete our Register a Carer form online.

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Norfolk and Waveney Hospitals Carers Conference

Wednesday 9th June 10:00 – 15:00


  • 10:00 Welcome
  • 10:15 Presentations for Carers
    • Carers passports – at admission and discharge
    • Digital Inclusion
  • 10:45 Discussion/Feedback
  • 11:00 Carers Voices – Carers share their experiences
  • 11:50 Feedback on the morning session
  • 12:00 – 13:00 Lunch break
  • 13:00 Carer Awareness Training – for healthcare staff
  • 14:15 Marginalised Carers – restitute presentation
  • 14:45 Pledge Making and Closing of Conference

Carers and healthcare colleagues are welcome to attend all sessions.

If you would like to attend, please email to be sent a link to the online Zoom conference sessions.

Information for carers and people who have care or support needs.

Advice on providing care, medicines etc.

Providing care for people who have recently discharged from hospital.

Caring for someone can be a full time job – find out about accessing breaks and respite care.

Guidance, support and help with employment issues.

Advice for carers 18 or under and their entitlement to support.

Finance and Law

Directing carers to the benefits that can help them in their caring role.

Advice and information on helping the person you look after get the benefits that they are entitled to.

Advice and information on financial support for older people with disability or illness.